How to Check Your Balance in the CafeHealth App

How to Check Your Balance in the CafeHealth App

Navigating your health benefits should be as easy as checking your email. That's why we've designed the CafeHealth app to be user-friendly and efficient, especially when it comes to managing your accounts. Here’s a simple guide on how to check your balance directly from your smartphone.

Step 1: Accessing the App

First, make sure you have the CafeHealth app installed on your mobile device. You can find it in your app store, available for both iOS and Android. Once installed, open the app.

Step 2: Logging In

To log into your account, you will need your login credentials. If this is your first time, you can find your initial login code at the end of the COBRA Specific Rights letter provided to you. If you can't find your letter or need assistance, please contact us at [email protected], and we'll help you get started.

Step 3: Navigating to Your Balance

Once logged in, you'll find the main dashboard. Here, navigate to the ‘Account’ section by tapping on it. Inside, you'll see an option labeled ‘View Balance’. Tap this to proceed.

Step 4: Viewing Your Balance

Upon selecting ‘View Balance’, you'll be able to see the current balance of your health benefits account. This includes details of any recent transactions and contributions, giving you a clear view of your available funds.

Step 5: Need More Details?

If you require a more detailed transaction history or have questions about specific charges, the app provides options to dive deeper into your account details. These tools are designed to make managing your health benefits as transparent and straightforward as possible.

Remember, the CafeHealth app is more than just a balance checker—it's your gateway to managing all your health benefits efficiently. Make the most out of it by exploring other features such as claim submissions, document uploads, and more.

For Any Assistance

Should you have any questions or need further assistance with the app, don't hesitate to reach out to our support team via the app's help section or directly at [email protected]. We are here to ensure that your experience is smooth and beneficial.

This guide aims to make your journey with CafeHealth as easy and informative as possible, helping you stay on top of your health benefits with just a few taps. Happy managing!